JINSUI ENGINEERING SUPPORT
Answers for Your Next Project
Find practical information about equipment selection, quotations, delivery and technical support.
Frequently Asked Questions
Share your material and process requirements with our team for a solution suited to your application.
Chat on WhatsApp →How do I choose the right screening machine?
Tell us the material, required capacity, screening purpose, mesh size or target particle size, and whether you need multiple fractions. Photos, test data and site conditions can also help our team assess a suitable configuration.
What information should I provide for a quotation?
Please share your material, capacity per hour, required screen size or particle size, number of fractions, preferred construction material, power supply and destination. We will confirm the scope before preparing a quotation.
Can the equipment be customized?
Configurations can be discussed according to your material, process, capacity and site requirements. Our team will confirm the available options and specifications for your project.
What materials can be processed?
Applications include powders, granules and some liquids across industries such as food, chemical and minerals. Suitability depends on the material properties and the machine configuration; please contact us with your sample and process details.
Can you supply a complete production line?
We can discuss integrated screening, conveying, feeding, mixing and packing solutions. The final process and equipment scope depend on your material, capacity, site conditions and project requirements.
How do I select a screen mesh or aperture?
The right aperture depends on the desired cut size, material characteristics and screening purpose. Share the target particle size, existing mesh information and sample data if available; we can discuss the options with you.
What is the production and delivery time?
Lead time varies with the machine configuration, order quantity, production schedule and shipping arrangements. We will confirm an estimated schedule in your quotation or order documents.
Do you ship internationally?
Please tell us the destination country and delivery location or port. We can discuss the available shipping arrangements and the relevant terms for your order.
What installation and technical support is available?
Tell us about your installation site and support needs when requesting a quotation. The available documentation, commissioning and service arrangements will be confirmed for your specific order.
How can I order spare parts or get after-sales assistance?
Contact us with your machine model, serial number if available, photos and details of the part or issue. Our team can help identify the next steps and confirm availability.
How do I contact your team?
Message us on WhatsApp at +86 13838242069 or email kevin@jinsuigp.com. Include your material, capacity and application for a more useful response.